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Keywords: Analysis
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Journal Articles
Discriminating factors of information systems function performance in Hong Kong firms practising TQM
International Journal of Operations & Production Management (2001) 21 (5-6): 749–771.
Published: 01 May 2001
... of the TQM factors is achieved through detailed item analysis. The latter results were then verified through the tests of content validity, construct validity, and criterion‐related validity. These TQM factors are claimed as a reliable measurement because their respective Cronbach alpha (α) values were...
