... USA-based fashion brands, the authors develop a multidimensional construct called the Return Leniency Index that captures the different attributes of return policy leniency. We analyse its antecedents using regression analysis with suitable proxy variables capturing six hypotheses informed by theory...

... antecedents. This study, therefore, focuses on one of the most widely accepted dimensions of trust, benevolence, to help more fully analyse (supplier) trust and distrust (in a buyer) and explore the effects of relational norms and structural power as specific antecedents. Design/methodology/approach...

...Patrik Jonsson; Paulina Myrelid Purpose The purpose of this paper is to define supply chain information utilisation and explore how its antecedents impact shared information utilisation in information receiver’s planning processes. Design/methodology/approach The analysis is based...