Keywords: Appointments
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Journal Articles
International Journal of Operations & Production Management (1995) 15 (6): 59–68.
Published: 01 June 1995
...Chrwan‐jyh Ho; Hon‐Shiang Lau; Jing Li The general practice in implementing an appointment scheduling rule(ASR) is to enforce a certain rule, such as “block appointment”, to schedule customer arrivals in service systems. There are several commonly used ASRs that have been used in such service...

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