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Keywords: Balanced scorecard design
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Journal Articles
International Journal of Operations & Production Management (2019) 39 (2): 326–356.
Published: 07 January 2019
... only Organizational effectiveness Comprehensive performance measurement systems Performance management Balanced scorecard design The concept of the BSC, as envisioned by Kaplan and Norton (1992) , suggests that the BSC should derive from the corporate strategy and it should include...
