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Keywords: British standards
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Journal Articles
International Journal of Operations & Production Management (1997) 17 (2): 199–210.
Published: 01 February 1997
... information, both outlined in a British Standard on quality costing, BS 6143: Guide to the Economics of Quality[ 6 ]. The first is the prevention ‐ appraisal ‐ failure (PAF) model put forward by Armand Feigenbaum in 1956 in the Harvard Business Review, which Plunkett and Dale[ 7 ] describe...
