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Keywords: Business results
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Journal Articles
International Journal of Operations & Production Management (2013) 34 (1): 115–143.
Published: 20 December 2013
... the relationships between these factors and analyses their influence on key business results. Design/methodology/approach – The methodology used is factorial analysis and structural equations – specifically the partial least squares technique. The sample is made up of 116 private firms. TQM is an integral...
