...Kenneth J. Klassen; Thomas R. Rohleder Service managers are continually challenged with balancing customer demand and service capacity. Recent studies have raised awareness of various demand and capacity management practices available to services, but little numerical work has been done to identify...

... to satisfy demand. In today′s business environment, a reliance on inventory is often not feasible. Suggests a reliance on capacity available to meet demand, as used by the service industry. Such a strategy is in direct conflict with most cost‐accounting systems because of the absorption of overhead costs...

...S. Dewan Sushil; V.K. Agrawal The use of goal programming in minimising capacity waste in the Shock Absorber Department of a batch manufacturing automobile plant is illustrated. The concept of capacity waste is outlined and the objectives and constraints of capacity waste minimisation identified...

.... Alternatively it might be promising to explore the integration of materials requirements planning and capacity requirements planning. Several simple heuristics for integrated requirements planning systems are suggested. Several heuristics are offered to balance the load in the systems and several procedures...