...Robert Johnston; Stan Brignall; Lin Fitzgerald This paper suggests that there is a natural tension between operations managers and management accountants. This tension is particularly evident when decisions are being made about process change. Semi‐structured interviews with 40 operations managers...

... in a clinical field study. The model has implications both for research and practice. For research, it can be used as a model for operationalizing lean production to be able to study change processes properly. In practice, the model can be used as a tool to assess the development taking place in an effort...

...Gloria L. Lee; Ian K. Oakes Discusses how firms are seeking new templates of change to remain competitive in the face of the globalization of markets. Presents a model depicting the templates for change such as world‐class manufacturing, lean production, total quality management, and business...

...Andrew D. Brown Provides a framework for understanding some social and cognitive implementation processes that accompany technological change. Gives a brief overview of MRPII. Highlights its practical benefits and reviews the difficulties of achieving a successful implementation. Makes a case...