..., the desired state or paths are uncertain, planners are completely unaware of the events' possibilities, and the plan seems like fiction (DeMeyer et al., 2002 ; Loch et al., 2011). Supply chain planning Complex adaptive system Uncertainty Adaptable supply chain planning Planning...

... their contributions to the adaptability of omni-channel, as a complex adaptive system (CAS). It also discusses that how inter-organizational governance mechanisms can support data flow integration and their relevant IDT implementations. Research limitations/implications The breadth and depth of the required IDTs...