... dimension to the consequences for customer concentration based on the resource dependence theory. Design/methodology/approach We tested our theoretical framework using a panel dataset of China's listed companies from 2007 to 2023. We addressed the endogeneity concerns using a two-stage least squares...

... but inhibits SCF. Specifically, customer transparency (CT) is more influential in SCF than supplier transparency (ST). Second, supplier concentration (SC) weakens SCT’s positive impact on BL while reducing its negative impact on SCF. Third, customer concentration (CC) strengthens the positive impact of SCT...

...-concentrated customer base. COVID-19 Wage subsidies Resource dependence theory Flexibility norms SMEs Customer concentration Resilience The coronavirus disease 2019 (COVID-19) crisis has significantly disrupted all spheres of life. The main distinguishing feature of health compared to other...