.... The paper presents a multiple case study addressing small-series production within EU's apparel industry, as key context to address managerial awareness, and responses to tensions regarding location and supply network configuration decisions. Seven cases were selected for variation in customization...

...Pietro De Giovanni The purpose of this paper is to explore the influence that competitors and supply chain (SC) partners have on firms’ feature-based production capabilities (FBPC). Also, it analyzes the consumers’ customization options, the operational challenges and the need...

... the relationship between product customization and servitization strategies, specifically the relationship between product customization strategy intensity and degree of servitization (offering of basic and/or advanced services) and the moderating role of product customization strategy alignment...

... demanded by the customer. To this effect, the authors propose and validate market‐based variety measures with empirical data and in a second step, extend their analysis by applying these measures and empirically testing the impact of variety mitigation strategies, such as postponement and options bundling...

...Marta Zorzini; Linda Hendry; Mark Stevenson; Alessandro Pozzetti Purpose The customer enquiry management (CEM) process is of strategic importance in engineer‐to‐order contexts but existing literature does not adequately describe how firms support delivery date setting and order acceptance...

...Rebecca Duray Mass customization presents a paradox to traditional manufacturing practices. Historically, companies chose to produce either customized, crafted products or mass‐produced, standardized products. Thus, mass customization presents a paradox by combining customization and mass...

... and the analysis of four case studies – in the manufacture of fork‐lift trucks, electro‐mechanical devices, small telecommunications systems and stationery products respectively – presents a novel model of the customisation process. Identifies typologies of customisation problem‐solving situations and custom‐build...

... of a series of similar orders from a particular customer, customisation by contract. © MCB UP Limited 1999 Competitive advantage Customization Empirical studies Manufacturing Production planning Manufacturing companies differ in the way they meet their demand. Some deliver products...

...Jack R. Meredith; David M. McCutcheon; Janet Hartley Identifies four factors as constituting the primary basis for global competition in providing customers with value: customization, quality,response time, and price. However, finds that these factors interact in a multiplicative rather than...