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Keywords: Dialectical change processes
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Journal Articles
International Journal of Operations & Production Management (2013) 33 (7): 800–827.
Published: 14 June 2013
... resources and capabilities Emergent service ideas Reconfiguration of resources and capabilities Dialectical change processes We can use these theoretical notions to create a means‐oriented understanding of NSD processes. We propose that prior to the development of a new service, companies rely...
