... entropy‐based methodology for measuring and analysing the operational complexity of supplier‐customer systems has been developed. This paper makes contributions in the theoretical, conceptual and practical developments of the methodology. The methodology can quantitatively detect and prioritise...

... analysis allowed the local management, in each case, to identify the key areas of weakness, in both the short and medium term. As such it gave each of them a possible starting‐point from which to formulate an operational strategy. © MCB UP Limited 1995 Entropy Management Manufacturing systems...