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Keywords: European foundation for quality management
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Journal Articles
International Journal of Operations & Production Management (2013) 34 (1): 115–143.
Published: 20 December 2013
... groups of factors is difficult to determine (Black and Porter, 1995). This is due to there not being a consensus regarding its content (Zairi and Alsughayir, 2011). © Emerald Group Publishing Limited 2014 Business results European foundation for quality management Partial least squares...

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