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Keywords: Formative model
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Journal Articles
International Journal of Operations & Production Management (2012) 32 (3): 265–290.
Published: 17 February 2012
... their efforts on internal EM, which is more effective than external EM. Originality/value The paper tests the direct and indirect impacts of internal and external EM on the TBL measuring performance using a formative model and showing the different results obtained in the causal relationships. © Emerald...
