... the relationships between collaborative innovation strategies and performances. Claudio Dell'era can be contacted at: claudio.dellera@polimi.it © Emerald Group Publishing Limited 2009 Innovation Design Consumer behaviour Globalization Furniture industry Italy H3b. Firms...

... of a survey sent to the furniture industry show that quality dimensions ‐ especially design quality and product improvement ‐ are highly correlated with business performance. Quality remains the foundation of competitive advantage, even if a firm’s short‐term attention has drifted to speed‐to‐market...