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Keywords: Improvisation
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Journal Articles
International Journal of Operations & Production Management (2022) 42 (10): 1576–1604.
Published: 07 July 2022
... how improvisation and anticipation act distinctly yet jointly to facilitate supply chain resilience and responsiveness during the COVID-19 pandemic. Also, data analytics capability positively affects anticipation and improvisation, which mediate the effect of data analytics on supply chain resilience...
Journal Articles
International Journal of Operations & Production Management (2020) 40 (3): 245–270.
Published: 14 February 2020
... of employee improvisation in a variety of organizational settings. Secchi et al., (2019) argued that some service companies develop a specific Serv-IC, defined as “the systemic ability of a service firm’s employees to deviate from established service delivery processes and routines to respond...
