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Keywords: Legitimacy theory
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Journal Articles
International Journal of Operations & Production Management (2026) 46 (8): 1279–1302.
Published: 29 May 2026
... as a core condition in configurations associated with customer-firm losses, whereas for unintentional incidents, concurrent deficiencies in human well-being and privacy were sufficient to explain the declines, as indicated by the fsQCA results. Originality/value This study advances legitimacy theory...
Includes: Supplementary data
