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Keywords: Mindsets
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Journal Articles
International Journal of Operations & Production Management (1994) 14 (1): 75–88.
Published: 01 January 1994
... in order to produce TQM programmes which are resilient in the medium/long term. Recounts the empirical and theoretical work underpinning a partially inductively derived map of approaches to TQM, comprising four TQM paradigms which are postulated to be the product of managerial mindsets and which result...
