... perspective. Second, it provides new evidence on common ownership, highlighting that while HCO among industry peers has mixed effects, VCO positively coordinates and monitors supply chain partners. Third, this study extends the understanding of how supply chain relationships influence investors’ financial...

... and measurement ambiguity) and governance mechanisms (i.e. contract specificity and monitoring) can affect service performance. Design/methodology/approach The paper uses a rigorously designed survey to collect data from professionals who manage service outsourcing contracts in various industries...