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Keywords: Operation efficiency
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Journal Articles
The impact of ISO 9000 certification on firms’ financial performance
Available to Purchase
International Journal of Operations & Production Management (2015) 35 (1): 145–174.
Published: 05 January 2015
... a multidimensional conceptual framework, including “customers’ demand”, “ISO adoption”, “operation efficiency”, “market efficiency” and “overall financial performance”. Such a multidimensional approach has randomly been explored in the existing literature, making the examination of the proposed conceptual framework...
