... characteristics of the uncertainty they face and their capabilities. Strategies that require a firm to exert greater effort to adapt to institutions or influence institutions have a greater potential to catalyze for developing operational capabilities. Although firms in industries with different concentrations...

...Khadijeh Momeni; Chris Raddats; Miia Martinsuo Three operational capability development mechanisms are set out that manufacturers use to facilitate digital servitization: learning (developing capabilities in-house), building (bringing the requisite capabilities into the manufacturer...

... future researchers to rethink and update their theories of operational capability development. By examining the extensive body of research on operational capabilities and working closely with an industry partner, the authors are iteratively developing new thinking about why our existing models seem...

... dimension of actors’ complementary capabilities. © Emerald Publishing Limited 2017 Emerald Publishing Limited Licensed re-use rights only Servitization Resources Buyer-supplier relationships Dynamic capabilities Operational capabilities Dyad Chris Raddats can be contacted...

...Sarah Jinhui Wu; Steven A. Melnyk; Morgan Swink Purpose Operational practices and operational capabilities are critical yet distinct elements in operations strategy. The purpose of this paper is to examine their conceptual differences and explore how they are developed in a portfolio, considering...