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Keywords: Outpatients
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Journal Articles
International Journal of Operations & Production Management (2013) 33 (4): 394–414.
Published: 15 March 2013
... of the patient while maintaining utilization of the physician at a high level. Design/methodology/approach Empirical data from time studies and surveys of medical professionals from multiple outpatient clinics are used to motivate the study. Simulation optimization is used to simultaneously account...
