...Ebrahim Soltani; Robert van der Meer; Terry M. Williams; Pei‐chun Lai Purpose This paper aims to address the question whether or not quality‐driven organisations have, in practice, tended to adjust their performance appraisal systems to integrate total quality management (TQM) requirements...

... of hospitals in countries of the Middle East. © Emerald Group Publishing Limited 2005 Hospitals Sultanate of Oman Performance appraisal Data analysis Production planning and control Health is one of the important social sectors. An adequate level of health of citizens is important...

... Systems Methodology Surveys Performance appraisal This paper ensues from a literature‐based research project examining the theory of constraints (TOC) methodology and reports of its performance. In late 1996, we started compiling a database of published works on TOC. We were surprised to find...