... ecosystems. Design/methodology/approach The authors employed an inductive, rich multiple case approach in five focal firms with platform ecosystems. Data collection involved multiple sources of information (primary and secondary data), combing retrospective and longitudinal perspectives. Data analysis...

...Wenhui Fu; Min Zhang; Xiande Zhao; Fu Jia Purpose This paper aims to empirically explore the evolution of servitization and how platforms affect the transition between the stages of servitization. Design/methodology/approach The authors conducted an in-depth case study of a Chinese...