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Keywords: Product-service system
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Journal Articles
The circularity of product-service systems: the role of macro-, meso- and micro-level contextual factors
Available to Purchase
International Journal of Operations & Production Management (2023) 43 (4): 619–650.
Published: 23 August 2022
...Carl Kühl; Heather Dawn Skipworth; Michael Bourlakis; Emel Aktas Purpose This paper aims to examine the relationships between macro-, meso- and micro-level contextual factors that enable or inhibit the contribution of product service systems (PSS) to circularity. It is informed by the natural...
Journal Articles
Does a more complex service offering increase uncertainty in operations?
Available to Purchase
International Journal of Operations & Production Management (2019) 39 (1): 75–93.
Published: 27 July 2018
... services Product-service system Many manufacturing companies engage in engineering services which they add to and integrate with their existing product portfolio (Kastalli and Van Looy, 2013). This trend known as servitisation (Vandermerwe and Rada, 1988) offers high potential benefits (Wise...
Journal Articles
Relational uncertainty in service dyads
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International Journal of Operations & Production Management (2017) 37 (3): 363–381.
Published: 06 March 2017
... of servitized manufacturers (Benedettini et al., 2015). Servitization Case study Uncertainty Information-processing theory Product-service system Despite the potential of servitization (Vandermerwe and Rada, 1988), the implementation frequently falls below the expectations...
