Keywords: Public services
Close
Follow your search
Access your saved searches in your account

Would you like to receive an alert when new items match your search?
Close Modal
Sort by
Journal Articles
Journal Articles
International Journal of Operations & Production Management (2016) 36 (11): 1435–1457.
Published: 07 November 2016
... and suggestions for future research complete the paper. Performance Healthcare Lean Service operations Public services Strategic capability Healthcare is perhaps the most personal and important service people experience, yet is not a service that people necessarily seek (Berry and Bendapudi...

or Create an Account

Close Modal
Close Modal