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Keywords: Quality techniques
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Journal Articles
The relationship between organizational culture and quality techniques, and its impact on operational performance
Available to PurchaseLillian Do Nascimento Gambi, Harry Boer, Mateus Cecilio Gerolamo, Frances Jørgensen, Luiz Cesar Ribeiro Carpinetti
International Journal of Operations & Production Management (2015) 35 (10): 1460–1484.
Published: 05 October 2015
...Lillian Do Nascimento Gambi; Harry Boer; Mateus Cecilio Gerolamo; Frances Jørgensen; Luiz Cesar Ribeiro Carpinetti Purpose – The purpose of this paper is to investigate if a firm’s organizational culture affects the set of quality techniques it uses, and if these quality techniques affect...
