...Brent Snider Purpose – The purpose of this paper is to explore the critical success factors (CSFs) of enterprise resource planning (ERP) system implementation in small and medium-sized enterprises (SMEs). Design/methodology/approach – Five case studies of Canadian SMEs were conducted...

... efficiency. Electronic commerce Capital gains Communication technologies Productivity rate Small‐ to medium‐sized enterprises firms in this sector are well known for their high‐technology capabilities and capacities, with many of them having an existential dependency on technology...

...). The few exceptions may be located in two main areas of research: © MCB UP Limited 2003 New product development Small‐ to medium‐sized enterprises Fashion Italy 1. Critical success factors. Analysing a sample of small and medium‐sized Spanish firms, March‐Chordà et al...

... to study product innovation management practice and performance of manufacturers, since it is expected to be a major source of success for such SMEs. Using the practice‐performance model, specific hypotheses have been developed, in line with the goals of this research. Small‐ to medium‐sized...

... Surveys Small‐ to medium‐sized enterprises Material requirements planning (MRP) systems help manufacturers determine precisely when and how much material to purchase and process based upon a time‐phased analysis of sales orders, production orders, current inventory and forecasts. They ensure...

...Mel Hudson; Andi Smart; Mike Bourne Describes research undertaken to evaluate the appropriateness of strategic performance measurement (PM) system development processes for small‐ and medium‐sized enterprises (SMEs). An evaluation is undertaken of ten PM approaches found in the literature...

... and interactions with the customer base. Further, empirical findings conflict over the association between growth of small‐ to medium‐sized enterprises (SMEs) and the size of their customer bases. (See, for example, Birley and Westhead, 1990; Storey, 1994.) The identification of deficiencies in our knowledge...

... be a success. Discusses the various issues confronting small businesses when embarking on TQM. First, reviews the subject of TQM and the quality initiatives undertaken by small businesses (which are treated as small‐ to medium‐sized enterprises (SMEs)) such as ISO 9000 and TQM. The small business...

...Abdul Raouf Looks at the development of operations management in Pakistan. Notes that 85 per cent of manufacturing companies in the country are small‐ and medium‐sized enterprises (SMEs) with the remainder being branches of multinationals and their affiliates. Considers some of the problems...