... for practising managers to comprehend. Proposes a simple method that can be implemented using spreadsheet software. The method is based on similarity coefficients and a pair‐wise interchange procedure. Describes the method and the spreadsheet implementation. Compares our procedure with many existing procedures...

... untilization can be aided by the application of the calculation methodology outlined, which uses standard spreadsheet techniques and forecast queue analysis. Presents a case example to clarify the links between service levels and resource utilization which can aid management decisions regarding timing, levels...

...Kala Chand Seal Demonstrates the application of spreadsheets in simulating queuing systems with arrivals from a finite population. The problem is referred to as the machine repair problem where the members of the queue are machines that are breaking down and the servers are the technicians...

...Taqi N. Al‐Faraj; Abdulaziz S. Alidi; Jamal A. Al‐Zayer; C. Kenneth Jones Spreadsheet software is now widely used as a decision‐making tool,owing to the simplicity and ease with which generalists can analyse and obtain fast and precise information. Through spreadsheet programs, a non‐specialist can...