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Keywords: Technical factors
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Journal Articles
International Journal of Operations & Production Management (2013) 34 (1): 115–143.
Published: 20 December 2013
... management philosophy which is based on a set of social and technical factors that must be put into practice through a reference framework, such as the one in the EFQM model. Findings – The work empirically identifies three dimensions that correspond to the soft-hard TQM factors (management and human...
