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Keywords: User satisfaction
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Journal Articles
The implications of fit between planning environments and manufacturing planning and control methods
International Journal of Operations & Production Management (2003) 23 (8): 872–900.
Published: 01 August 2003
.... The study is based on a conceptual discussion and a survey of 84 Swedish manufacturing companies. Results show the use of planning methods and their levels of user satisfaction in complex customer order production, configure to order production, batch production of standardized products and repetitive mass...
Journal Articles
Discriminating factors of information systems function performance in Hong Kong firms practising TQM
International Journal of Operations & Production Management (2001) 21 (5-6): 749–771.
Published: 01 May 2001
... Information systems Total quality management Analysis User satisfaction Effective decision making relies on relevant information. Information systems function (ISF) provides reliable and crucial information for management in a timely manner so that the outcomes permit an organization to reach...
