Information Technology in Delivery Control Available to Purchase

Delivery control is a key requirement in all distribution operations. It is, however, a highly complex undertaking since it embraces a variety of activities (e.g., order processing, consignment tracing and vehicle round planning — (see Figure 1)). Moreover, delivery control invariably requires information channels to be established between the distribution function and other parts of the manufacturing/retailing organisation. The potential for misunderstandings and disagreements over, say, the design of a delivery control system is therefore great.