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This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/EUM0000000000393. When citing the article, please cite: Frank W. Davis, Karl B. Manrodt, (1991), “Service Logistics: An Introduction”, International Journal of Physical Distribution & Logistics Management, Vol. 21 Iss: 7, pp. 4 - 13.
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© MCB UP Limited
1994
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