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This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/02656719410074260. When citing the article, please cite: Samuel K.M. Ho, (1994), “Is the ISO 9000 Series for Total Quality Management?”, International Journal of Quality & Reliability Management, Vol. 11 Iss: 9, pp. 74 - 89.
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© MCB UP Limited
1995
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