Research agenda for e‐business logistics based on professional opinions

This study investigated what should be the major research and development areas regarding the logistics of electronic business. The method of study consisted of five elements: the creation of a preliminary e‐logistics vision; focus interviews of e‐business and logistics experts, identification and categorisation of the key R&D topics, a panel workshop to critically analyse the preliminary findings and prioritise the R&D topics, and formulation of a research agenda to guide future research work in the field of e‐business logistics. The two‐phased process, where the interviews were followed by the workshop, enabled the evaluation and prioritisation of the preliminary findings. The requirements of e‐business on the national logistics infrastructure were found to be one of the focus research areas. According to the study, integrated supply network structure with suitable visibility and usage of real‐time data transfer is another area of great importance. Research and development of new logistics service concepts should also be promoted as well as research on the effects and possibilities of using new product data management and product identification methods.