The research empirically investigates the relationships among supply chain B2B e‐commerce, environmental uncertainty, organizational structure, and time‐based delivery performance. The results show that B2B e‐commerce enhances time‐based delivery performance. The process turbulence component of environmental uncertainty has direct influence on B2B e‐commerce implementation and an indirect influence as mediated by the integration dimension of organizational structure. Process turbulence thus indirectly has a positive effect on time‐based delivery performance, whereas demand unpredictability has no effect. Integration within the firm associates with B2B e‐commerce implementation, while decentralization and formal control are unrelated to B2B e‐commerce.
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1 September 2004
Research Article|
September 01 2004
Supply chain B2B e‐commerce and time‐based delivery performance Available to Purchase
Karthik N.S. Iyer;
Karthik N.S. Iyer
Department of Marketing, College of Business Administration, University of Northern Iowa, Cedar Falls, Iowa, USA
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Richard Germain;
Richard Germain
College of Business and Public Policy, University of Louisville, Louisville, Kentucky, USA
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Gary L. Frankwick
Gary L. Frankwick
Department of Marketing, College of Business, Oklahoma State University, Stillwater, Oklahoma, USA
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Publisher: Emerald Publishing
Online ISSN: 1758-664X
Print ISSN: 0960-0035
© Emerald Group Publishing Limited
2004
International Journal of Physical Distribution & Logistics Management (2004) 34 (8): 645–661.
Citation
Iyer KN, Germain R, Frankwick GL (2004), "Supply chain B2B e‐commerce and time‐based delivery performance". International Journal of Physical Distribution & Logistics Management, Vol. 34 No. 8 pp. 645–661, doi: https://doi.org/10.1108/09600030410557776
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