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Purpose
– The purpose is to conceptually construct a service-dominant (S-D) logic-based integrated product service system (IPSS) business model.
Design/methodology/approach
– The model is constructed through literature reviews and inferences.
Findings
– IPSS model is in compliance with the ten fundamental premises of S-D logic as well as conforming to triple bottom lines of sustainability.
Research limitations/implications
– To convert a firm from goods-centric model to service-centric IPSS model is not easy. There are quite a few challenges to be overcome.
Practical implications
– There are many successful cases adopting service-centric business model. The key success factors are to be identified in the future studies.
Originality/value
– It is the first paper discussing the sustainability of IPSS model and its relationship with S-D logic.
© Emerald Group Publishing Limited
2014
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