This study examines the relationship between work values and job satisfaction in the warehousing sector under Logistics 4.0. It develops a comprehensive framework for decent work by integrating self-determination, equity, triple bottom line and psychology of working theory, focusing on the moderating impact of automation on these relationships.
A survey of 528 warehouse employees in South Korea was conducted, and the data were analyzed using CB-SEM. The study examines how individual, group and societal work values impact job satisfaction through the lens of decent work constructs–happiness, equity and social sustainability.
Decent work constructs significantly mediate the relationship between work values and job satisfaction. In addition, the level of automation moderates the relationships, particularly enhancing the impact of happiness on job satisfaction while attenuating the impact of social sustainability on job satisfaction in highly automated roles and showing no moderation on equity. These patterns suggest that automation differentially shapes which aspects of decent work most strongly drive job satisfaction, rather than uniformly exacerbating perceptions of unfairness in the workplace.
Organizations must address equity concerns by reengineering evaluation frameworks and ensuring equitable benefits across roles, especially in highly automated environments.
The study emphasizes integrating equity and social sustainability into workforce strategies to mitigate disparities and ensure fair treatment amid technological advancements.
This research provides a novel framework for understanding decent work in Logistics 4.0, integrating multiple theoretical perspectives. It highlights how automation shapes work dynamics, equity challenges and employee satisfaction in technology-driven environments.
