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In the past few years significant changes in computer technology have taken place. The development of the mini and micro computer for business applications has occurred in the past five years. New mass storage devices, faster central processing units and more sophisticated input/output devices have also been developed recently. These technological developments have fostered further use of the computer in the management of physical distribution operations. This paper describes the nature of the changes in distribution operations and in the distributions manager's use of the computer to control distribution activities. The survey reported in this paper explores the changes in the use of the computer to control all distribution management activities. Comparisons are drawn with a similar survey conducted in 1972. The paper also presents more detailed information about the use of the computer as a diagnostic and planning tool than has been presented before.

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