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Warehouse managers need answers to such questions as: How many orders can we process in the next eight hours; How many people are needed to get this block of orders out in the next four hours; How can we schedule the arrival of our trucks and customer trucks to minimise waiting time; What quantity of output can we reasonably expect from our warehouse personnel? Answers to all of these questions depend on some form of work standards which define how long it takes to fill each order.

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