...Mujtaba Hussain; Rico Merkert; Michiel C.J. Bliemer Purpose This paper investigates the technological, organizational and environmental factors that shape the adoption of aerial drone operations at the warehouse–last-mile delivery interface, addressing benefits and barriers of drone adoption, most...

..., such as signature for postie and 2-h parcel deliveries for drones. Originality/value The authors offer timely and novel insights into consumers preferences towards aerial drone parcel deliveries compared to postie and lockers. Going beyond the extant engineering/operations research literature, the authors...