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Keywords: Agency theory
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Journal Articles
Digitisation of franchising supply chain impact on franchisor performance: a longitudinal case study of a coffee retail chain
Available to Purchase
International Journal of Physical Distribution & Logistics Management (2024) 54 (9): 846–876.
Published: 16 July 2024
... of the franchising supply chain improves firm performance. Design/methodology/approach A single longitudinal case study approach was selected to investigate how a leading coffee brand digitised its franchising supply chain. Resource constraints theory and agency theory provide the theoretical framework. Data...
Journal Articles
Performance-based contracting for advanced logistics services: Challenges in its adoption, design and management
Available to Purchase
International Journal of Physical Distribution & Logistics Management (2015) 45 (6): 592–617.
Published: 06 July 2015
... of PBC for advanced logistics services, particularly in connection to contract management and re-design. We draw on agency theory (Eisenhardt, 1989) as a theoretical lens to study challenges regarding PBC adoption, design and management. Agency theory focusses on incentive alignment and risk...
