... and a hybrid discrete event and agent-based simulation model are used. Findings Study findings demonstrate how a non-core worker's perception of team dynamics influence engagement in helping behavior and system performance. Originality/value This study provides a further understanding on how team...

... kinds of units; the basic unit can be the street or just a part of the street: Transportation Freight forwarding Goods delivery Simulation Agent‐based simulation Behavioral modeling City logistics Environmental impacts Urban goods distribution is vital for the prosperity...