...Alan Smart; Andreas Dudas Purpose The purpose of this paper is to report on research undertaken within a European‐based airline services firm. As a result of pressures within the airline industry the firm embarked on a cost reduction programme, recognising the need to achieve more synergy from its...

... strategy; achieving successful Internet banking; and enterprising uses for IT); and the changing shape of the aviation industry (boom times ahead for air cargo; United Airlines flies high through employee ownership; Asian practices to West at Cathay Pacific; and Ryannair strips to the bone). © MCB UP...

...L. Milton Glisson; William A. Cunningham; James R. Harris; Janet Di Lorenzo‐Aiss Describes the increasing use of strategic alliances in the international market by US domestic airlines. Gives specific examples. Delineates the policy issues and alternatives available to the US Department...

... problems are related to loss and repair cost of the repairable items. © MCB UP Limited 1990 Malaysia Airlines Inventory control Materials management 32 IJPD & LM 20,9 R ecommendations are made in order to improve the materials management function of a particular airline. Inventory...

... was qualitative and cannot be used to draw definite conclusions, but suggestions for further study in the area of team composition are identified with a view to improving customer satisfaction. © MCB UP Limited 1989 SELECTING THE TEAM TO MEET PASSENGER PREFERENCES 5 H ow do airline passengers perceive...