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Keywords: Collective role breadth self-efficacy
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Journal Articles
Promoting logistics performance in Vietnam-based manufacturing firms: The role of service-oriented high-performance work systems and mediation mechanisms
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International Journal of Physical Distribution & Logistics Management (2019) 49 (1): 52–74.
Published: 16 August 2018
... performance via serving culture. Serving culture was found to have the positive link with logistics performance via the mediating roles of collective role breadth self-efficacy and collective customer knowledge. Originality/value The current research extends the logistics management research...
