.... This research extends the concept of customer knowledge sharing to the inter‐firm context. © Emerald Group Publishing Limited 2011 Customer information Customer relations Logistics management Business‐to‐business markets Supply chain collaboration Customer knowledge Logistic services...

..., transparent and created to stimulate teamwork (Latham, 1994). Contracts Distribution management Performance management Customer relations Supplier relations The interest in the field of contracts in the supply chain has increased (Schneewiss and Zimmer, 2004) A contract can be defined...

... “off‐road” vehicles compared to the same manufacturer that does business with another auto dealership that sells the manufacturer's entire line of autos and trucks. The latter relationship is an example of an alliance. Customer relations Trust Taiwan United States of America Globalization...