... After‐sales service Empirical studies Logistics Marketing channels Physical distribution management Services marketing The last few decades have seen a growing trend toward aggressive global competition, increased marketplace demands, and accelerated technological changes...

... will be negative, possibly resulting in tensions and difficulties for the future. The following empirical study focuses on the impact of three factors affecting buyer/supplier relationships: 1 how do the costs of developing the relationship affect a buyer’s perceptions of the relationship outcomes...

... for this increase. Empirical studies Purchasing Strategic planning Introduction © MCB UP Limited 1996 The role of functional corporate divisions such as marketing, finance, accounting, production, and purchasing, in the CSPP has received varying degrees of attention. Most early literature...