... of the study is a longitudinal action research project that was triggered by the practical needs of new ways of handling material flows of a hospital. This approach made it possible to revisit theory on logistics innovation process. Findings Apart from the tangible benefits reported to the case hospital...

... Delivery performance Hospitals Logistics Modelling Simulation Supply chain The need to operate just‐in‐time with minimum fast delivery and/or turnaround times is as important in traditional manufacturing settings with tangible products as it is in service environments where the products...

...Scott T. Young Sourcing research to date has concentrated on manufacturing,primarily in the form of just‐in‐time purchasing systems. This study examines sourcing in an important service industry – hospitals. Hospital materials management integrates purchasing, inventory control and distribution...