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Keywords: Implementation
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Journal Articles
Robotic process automation in Maersk procurement–applicability of action principles and research opportunities
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International Journal of Physical Distribution & Logistics Management (2022) 52 (3): 285–298.
Published: 04 March 2022
.... We offer firsthand experiences of Maersk in adopting RPA in procurement, addressing the questions raised by Hofmann et al. (2019) and considering the applicability of action principles for RPA implementation from Lacity et al. (2021) specifically in implementing RPA...
Journal Articles
The S&OP process and the influence of personality and key behavioral indicators: insights from a longitudinal case study
Available to Purchase
International Journal of Physical Distribution & Logistics Management (2021) 51 (6): 585–606.
Published: 21 July 2020
... during pilot implementation and operation phases. Findings This paper indicates that a focus on behavior using personality type theory and key behavioral indicators has provided a common framework for understanding how the S&OP process is impacted by different personalities and behavior...
Journal Articles
Supply chain costing: an activity‐based perspective
Available to Purchase
International Journal of Physical Distribution & Logistics Management (2001) 31 (10): 702–713.
Published: 01 December 2001
... and implementation techniques for an ABC system. © MCB UP Limited 2001 Activity‐based costing Supply chain Supply‐chain management Implementation As the business world changes, business functions must do the same. To stay competitive in the emerging global market, businesses must change the way...
Journal Articles
Quality in logistics: a comparison of practices between Australian and North American/European firms
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International Journal of Physical Distribution & Logistics Management (1999) 29 (4): 267–280.
Published: 01 May 1999
... practices are adopted, how quality in logistics is defined and administered, impediments to implementation, measurement of quality improvements, measuring customer expectations, measuring process improvements and the extent of satisfaction with the quality program. © MCB UP Limited 1999 Australia...
Journal Articles
Logistics in the health care industry
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International Journal of Physical Distribution & Logistics Management (1998) 28 (9-10): 741–772.
Published: 01 December 1998
...P. Gary Jarrett The purpose of this study was to undertake a diagnostic investigation of the international health care logistical environment to determine if regulatory policies or industry procedures have hindered the implementation of just‐in‐time systems. The analysis was conducted...
Journal Articles
An empirical investigation of the level of electronic data interchange (EDI) implementation and its ability to predict EDI system success measures and EDI implementation factors
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International Journal of Physical Distribution & Logistics Management (1998) 28 (9-10): 773–793.
Published: 01 December 1998
...Rebecca Angeles; Ravinder Nath; Donald W. Hendon Electronic data interchange (EDI) is a critical technology used in supply chain management systems involving logistics functions. This study explores the construct of “level of EDI implementation” in order to establish its relationship with system...
Journal Articles
Third party logistics services usage by large Australian firms
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International Journal of Physical Distribution & Logistics Management (1996) 26 (10): 36–45.
Published: 01 December 1996
... showing that many of Australia’s largest firms utilize the services of contract logistics providers and some other firms are considering doing so. Provides insights in planning for implementation, for example, the need to educate the third party logistics services provider about the firm’s requirements...
Journal Articles
Supply chain management practices in Asia Pacific today
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International Journal of Physical Distribution & Logistics Management (1996) 26 (10): 79–95.
Published: 01 December 1996
... companies evaluate the performance levels of critical components of the supply chain management function. © MCB UP Limited 1996 Asia Pacific Implementation Supply‐chain management To become or remain competitive in their markets, companies must continuously strive to gain maximum return...
Journal Articles
The human aspects of JIT implementation
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International Journal of Physical Distribution & Logistics Management (1995) 25 (3): 4–23.
Published: 01 April 1995
...Nils G. Storhagen The principles behind just‐in‐time have long been recognized in the Western world. However, implementation in the West has not achieved full potential. This indicates uncertainty and a lack of knowledge in the West. Based on a comparison of 52 Japanese companies, indicates...
Journal Articles
Customer Satisfaction: A Comprehensive Approach
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International Journal of Physical Distribution & Logistics Management (1990) 20 (6): 2–46.
Published: 01 June 1990
... satisfaction; (2) provide a detailed relationship structure for implementation within a company; and (3) identify potential research areas. A basic premiss of the study is that the focus should be on maximising total product value to the customer; and then, second, that customer satisfaction of external...
